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Case Study Hotel management system maintenance: The client is a Las Vegas based software company who provides hotel management solutions. The company had legacy software, which was developed using VB4, VB5 and VB 6 objects. The application was used to manage the daily transactions of a hotel, which included room billing, restaurant billing, reservations, enquiry and a complete accounting module. The application also featured restaurant and room maintenance modules.
VTL was asked to maintain this application, make it robust and upgrade it.
The challenge:
The main challenge was to understand the application, which was written by multiple programmers at multiple times using multiple VB objects. Unfortunately no documentation was available and this was also one of the prime reasons client approached us. Further the application being a VB based standalone application was not accessible for maintenance on the web.
The solution
VTL installed the application on its own server and analyzed the code to prepare first level documentation to identify the code relating to various modules. VTL's engineers played with the code and acknowledged themselves with the application in terms of processes and flow of the application along with the coding patterns, database structure and complete technology aspects. After extensive documentation and code walk through VTL resolved all the outstanding bugs of the application. (See our methodology)
The application was built using VB objects of various versions and our engineers reworked the code to bring it to a uniform standard. We developed multiple versions of the application and maintained them using VSS. As this application was live in many hotels, we used remote installation to access all the subscribed hotels systems and install our patches and upgrades.
The Benefits:
Application is not only running successfully but the client is also not anymore bothered about its daily maintenance. Their one phone call provide them the most suitable programmer available on contract or part time basis (see offshore employee leasing options).
"VTL’s mature processes in application maintenance enabled us manage this project effectively and efficiently. They value us i.e. if problem is small and need a little brushing they never even charge us a penny, I highly admire their professionalism. "
Julia Maoski
Marketing Advisor |
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