4 Nov. 2004
Change Management-
VTL Changes its management level employees and appoints new talented and smart working experts to utilize their best knowledge in generating new ideas and strategies making VTL Global more popular day by day.
"Our managerial activities are very different from others and we want to reach every root level requirements. New appointed employees are more innovative and having different ideas to implement according to our needs. All our management level employees and middle level employees work together to build an appreciable environment which definitely helps to improve employees moral and they are ready to work with full of energy and passion." says Mr Ayuu sharma (CEO Market operations).
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22 Nov. 2004
Driving Consumer Confidence In Self-Service- VTL builds a personalized automated system keeping it user friendly and help user switch back right where he last disconected and lots of other security related features to avoid any breach in privacy policies of its clients.
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We all know the frustration of poorly designed automated systems. You email customer service only to receive an
automated response that doesn't answer your question. You spend ten minutes answering endless questions in an automated phone system only to be transferred to a live person who asks the same questions over again. Simply automating systems does little more than aggravate customers. We thank VTL to Provide the best solution." speaks David Freeman(HSBC Head Northern Australia)
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30 Nov. 2004
For Indian outsourcers it's the problem that just won't go away: wage inflation- Widely acknowledged by the outsourcers themselves and until now kept at bay by strong growth, the continual increase in salaries at top Indian firms like Wipro, Infosys and TCS (Tata Consultancy Services) is changing from mere annoyance to a present danger.
When Wipro, based in Bangalore, India, on July 18 reported first fiscal quarter net income of $134 million, up 44 percent from a year ago in 2005, it saw its stock drop 5 percent because investors were concerned about the problem.
And Wipro is not alone. The preceding week, Infosys Technologies, also based in Bangalore, in announcing its quarterly results, took pains to explain the steps it is taking to deal with the wage inflation problem. In its earnings call, TCS, in Mumbai, also took note of the impact of rising wages on its performance
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